Your Data

Account Deletion

Applies to: SpiritSafe iOS & Android apps and this website

You can delete your SpiritSafe account and all associated data at any time from inside the app: Profile → Delete account. Deletion is immediate and permanent. If you can no longer sign in, email us at spiritsafesoftware@gmail.com and we will complete the deletion within 30 days.

What gets deleted

When you request account deletion, we permanently delete all data associated with your account, including:

Once deleted, this data cannot be recovered.

Deleting your account in the app

The fastest way is from inside SpiritSafe — deletion is immediate and needs no email to us.

  1. Open SpiritSafe and go to the Profile tab.
  2. Scroll to the bottom and tap Delete account.
  3. Read the warning, type DELETE to confirm, and tap Delete my account.

Your account, collection, photos and lists are removed straight away and you are signed out. Export your collection to CSV first (Profile → Export) if you want to keep a copy — deletion cannot be undone.

If you can't reach the app

Lost your device or can no longer sign in? Send an email to spiritsafesoftware@gmail.com from the email address associated with your account, with the subject line "Account deletion request". Include the email address you used to sign up so we can locate your account — if you sign in with Google or Apple, use the email address associated with that account. We'll confirm receipt and complete the deletion within 30 days.

Active subscriptions

Deleting your SpiritSafe account does not cancel an active SpiritSafe Pro subscription — subscriptions are billed and managed by Apple or Google, not by us, and we are unable to cancel them on your behalf. Before or after requesting deletion, please cancel your subscription yourself:

Data retention after deletion

We will delete your personal data and collection within 30 days of receiving your request, except where we are required to retain it for legal or regulatory reasons. After deletion your account cannot be restored — you would need to create a new account if you wish to use SpiritSafe again.

Questions

If you have any questions about account deletion or your data, see our Privacy Policy or contact us at spiritsafesoftware@gmail.com.